Troubleshooting

• Known Issue: Table formatting issue on native Apple/iOS Mail
• Error: Could not implement Office365 rules and connectors.
• Mail Settings Overview
• Service Level Agreements ("SLAs")
• Top 10 Ticket Topics
• Error: Could not create subscription
• Updating Google Routing to exception automated emails
• Error: Customer Subscription not canceled: Account is in a detached state. Unexpected error when attempting to delete connectors and rules
• Error: Could not disconnect subscription from Access for Insights
• Cannot locate a Customer in the BPM App
• Using the Email Tester
• Error: Could not connect subscription to Access for Insights activation
• Error: Customer Subscription not canceled: Account is in a detached state
• Technical Support Service Guidelines ("TSS Guidelines")
• Obtaining Email Samples for M365