--- title: Exclude users from routing through Black Pearl Mail if they are a member of a group for Google Workspace description: Black Pearl Mail Knowledge Base --- [Skip to content](https://help.blackpearl.com/exclude-users-from-routing-through-black-pearl-mail-if-they-are-a-member-of-a-group-for-google-workspace#main-content) [Raise a Ticket](https://help.blackpearl.com/kb-tickets/new?hsLang=en) [![logo](https://help.blackpearl.com/hs-fs/hubfs/logo.png?width=101&height=101&name=logo.png)](https://blackpearlmail.com/) Open main navigation Close main navigation - [Raise a Ticket](https://help.blackpearl.com/kb-tickets/new) - [Contact us](mailto:support@blackpearl.com) [Contact us](mailto:support@blackpearl.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Black Pearl Mail Knowledge Base](https://help.blackpearl.com/?hsLang=en) 2. [Dashboard](https://help.blackpearl.com/dashboard?hsLang=en) # Exclude users from routing through Black Pearl Mail if they are a member of a group for Google Workspace These steps will exclude users from routing through the Black Pearl Mail platform who are members of a specified group.  ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/info-Sep-29-2025-01-26-51-5979-AM.png)To carry out the following steps, you will require a Google Workspace account with global administrator permissions. ## STEP 1 – Create a Group 1\) Go to your Gmail Administrator settings:  [http://admin.google.com/](http://admin.google.com/) 2\) From the left-hand menu, select  **Directory \> Groups**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnbcf18f2f175e7e832abdfe13ab74c32e29c00556de7bfb1181d4e82c7c44a3f86eb8ecbb24217a4c66265f3a99732197-1.png) 3)  Click  **Create group**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn905152317e95015ed23470d7a9b85b595c3cb14f36265a9a0ab8f6a83898d2a6034c729a819a939a99fbc9fe5fc29698-1.png) 4\) Enter  **Black Pearl Mail** as the name, and  **blackpearlmail** as the group email and click  **Next**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnfe4b12f6fb69de4377c9803bb1c1b34c7cad46c409b6ba9a95ec4ce253f2b76299ed7b79417b473ea88dfe7ddd7d7229-1.png) 5\) Click on the drop-down menu next to  **Who can join the group** and select  **Only invited users**. Click  **Create group**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn3c239ee19bcc78ba13e44a0aeaf8a663e3698da8bebef28851fa3044eba80c090122e01aecfd9d8557248f6e04247214-1.png) 6\) Click  **Add members to Black Pearl Mail**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnfe4b12f6fb69de4377c9803bb1c1b34c773bc9a6879b2c57514b00a16b5b7ee0b94a2101258783c6ec9c2807aa95a63c-1.png) 7\) Click  **Add members**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnfe4b12f6fb69de4377c9803bb1c1b34c9ca248d82fe6bef7d342052199aabd3fc0482e7ef7696cb6c7ed3848ede86a02-1.png) 8\) This is the part where we add all the members that we don not want to route through Black Pearl Mail. Enter the email address of the user in the search field and then select it from the list. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn492bc04b380b6591887cbd72fb056e9c35f5145a28e6300854655f2c097e3b5c0e44d8c7b340050ddc6711296c82532d-1.png) 9\) Once you have added all the members, click  **Add to group**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn905152317e95015ed23470d7a9b85b591ca89ced89da3eda0c518db62666dc9fd8289e13bf0f6b26565296f2a6008cf3-1.png) ## STEP 2 – Update Compliance Settings 1\) From the left-hand menu, select  **Apps \> Google Workspace \> Gmail**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn174a718c8400d5a20677d0b4d60bdbed83b3bdef532659e8bf1b708ec02597ec8956589640908c3a49a7279db6849f8c-1.png) 2\) Select ***Content Compliance***. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn9bd4015ba4c153f8c09ff6af52e40656c8e7a4d1e68d838d7734131eaa5300755d12c791184d82ed6f1055f9882d4b3f.png) 3\) Scroll down to the Black Pearl Mail content compliance rule and click ***edit***. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn03cc5c079e511e67546611fb7d9ce69973b73c6cd362505dbd26ffc314315f3b60ca769acd48d8f5cec93bde62f0d8f1.png) 9\) Scroll right down to the bottom of the rule and select  ***Show options***. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn34057e218993e67e1f885fd497337a1e7fbbfdb5fe040e4fb9f6c339207d273fa72bac716272d9a7108590fe854ceb41-1.png) 10\) Scroll down to  **Envelope filter** and tick the box next to  **Only affect specific envelope senders**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn4983ae00e8274a4b16b14a13d9c28cd703b632ddc60f9b42ad36a8dd58785aaad8a4ef8ccb40063d52c7ddf293627beb-1.png) 11\) Click  **Select groups**. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnc1fe10d55bfbdb8ebbc6632a8506370ebaa19074b631237608aeb3144850915b1f656d0efdae9ba31a3c848726e0db89-1.png) 12\) Select the  **Black Pearl Mail group** we created in the previous steps. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn3f6f4d1d6dfb3a68e8a7b5cb7fd76b9f205ceec3a7f3fb5f8cfa470ecd02d5dcfc187751727d994e6fd0f78fc9e8ecd2-1.png) 13\) Click on the  **cross** in the top left-hand corner. ![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn6f2af43bd721af9103b085951b76f15be3a93aafae0b64be136004fd72b7c9a7cc007a8c4f49e66a8d356ce05cc2fc18-1.png) 14\) Click  **Save**. ![](https://static.hsstatic.net/BlogImporterAssetsUI/ex/missing-image.png) That completes the settings needed in Google Workspace. All members of the Black Pearl Mail group are now configured to route with Black Pearl Mail. These settings can take up to an hour to complete.  Next, you'll want to create signature templates, add user details, and lastly turn on signatures for your users. We have great Getting Started articles that you can reference below. 1. [Getting Started: Use the Same Branded Email Template for all Users](https://admin-support.blackpearlmail.com/portal/kb/articles/rapid-setup) 2. 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