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Exclude users from routing through Black Pearl Mail if they are a member of a group for Google Workspace

These steps will exclude users from routing through the Black Pearl Mail platform who are members of a specified group. 
To carry out the following steps, you will require a Google Workspace account with global administrator permissions.

STEP 1 – Create a Group

1) Go to your Gmail Administrator settings:  http://admin.google.com/
2) From the left-hand menu, select  Directory > Groups.


3)  Click  Create group.


4) Enter  Black Pearl Mail as the name, and  blackpearlmail as the group email and click  Next.


5) Click on the drop-down menu next to  Who can join the group and select  Only invited users. Click  Create group.


6) Click  Add members to Black Pearl Mail.

7) Click  Add members.


8) This is the part where we add all the members that we don not want to route through Black Pearl Mail. Enter the email address of the user in the search field and then select it from the list.


9) Once you have added all the members, click  Add to group.


STEP 2 – Update Compliance Settings 

1) From the left-hand menu, select  Apps > Google Workspace > Gmail.

2) Select Content Compliance.


3) Scroll down to the Black Pearl Mail content compliance rule and click edit.

9) Scroll right down to the bottom of the rule and select  Show options.


10) Scroll down to  Envelope filter and tick the box next to  Only affect specific envelope senders.

11) Click  Select groups.

12) Select the  Black Pearl Mail group we created in the previous steps.

13) Click on the  cross in the top left-hand corner.


14) Click  Save.


That completes the settings needed in Google Workspace. All members of the Black Pearl Mail group are now configured to route with Black Pearl Mail. These settings can take up to an hour to complete. 

Next, you'll want to create signature templates, add user details, and lastly turn on signatures for your users. We have great Getting Started articles that you can reference below.
  1. Getting Started: Use the Same Branded Email Template for all Users
  2. Getting Started: Use Different Branded Email Templates for Different Groups of Users