When attempting to sign into
https://admin.blackpearlmail.com with a Google account, occasionally Google will throw back the error "Error 400: Admin_policy_enforced". If this occurs, we need to go and add Black Pearl Mail to the list of trusted third party applications in your Google admin console.
To carry out these steps, you will require Google Workspace global administrator permissions.
1. Go to https://admin.google.com and sign in with your Google Workspace global administrator account.
2. From the left-hand menu, select
Security > API controls.
3. Click
Manage third party app access.
4. Click
Configure new app > OAuth App Name or Client ID
5. Paste the below ID into the search box and click
Search.
116154371332-1r8n8vbnqm3gka84jop1bqg9cnm57oed.apps.googleusercontent.com
6. Hover over the Black Pearl Mail entry from the search results and click
Select.
7. Tick the box next to the ID and click
Select.
8. Select the
Trusted option and click
Configure.
9. Go to admin.blackpearlmail.com and click
Sign in with Google.
10. Enter you Google username and password.
11. If prompted, accept the terms.
You should now be able to log sign into the Black Pearl Mail application with Google going forward. If you are still unable to sign in, or have any further questions, please contact
support@blackpearlmail.com.