---
title: Track and Trace Overview
description: Track and Trace Overview, Insight
---

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# Track and Trace Overview

1. The Track and Trace Tab will provide you with the ability to see all emails that you have sent as well as their status (i.e. **Opened**, **Delivered**, etc).

![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnc7524605efe1151c31a3e1381afb081062a5bcfcd32bab36e8b6d30f0385e198ecf57d08b2ced2b5fc43c857cc147e08.png)

 

1. You can see when the email was sent (**Send Time**), to who the email was sent (**To**), the subject of the email (**Subject**), the status of the email (**Status**), and when the email was delivered to, or opened by the recipient (**Status Time**).

![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsnf26f3a284643334f75d24e5928cdabba02c6cde41b0be72337f041a18bea3f7ee71cbee8fb8a065be68ea1e00932b7f2.png)

 

1. You can limit your results by who you sent the email to (**To**), by subject (**Subject**), and define a date range of when the email was sent.

![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn9be0623f28239bc489ab8d11c952fa469be87b0129937aee2f8231e82956cf7ae491cf442af0207113c1b2e22b70468c.png)

 

1. At the upper right of the page you have the ability to export your results to a CSV file.

![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/edbsn956b1d51681ceda2d2e4a5a03cc4bf671d61b0ab1316cd7876ce07cb9e68b38437e4d99a455365adaa550ebc6d21e43a.png)

 

 

![](https://help.blackpearl.com/hubfs/Knowledge%20Base%20Import/info-Sep-29-2025-01-20-45-9912-AM.png)For more information about open notifications, please  [Click Here](https://help.blackpearlmail.com/portal/en/kb/articles/notifications-overview)

<https://help.blackpearlmail.com/portal/en/kb/articles/notifications-overview>

 

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