People
Black Pearl Mail - How to enable active directory sync in Black Pearl Mail
1. Select 'Synchronize' located in the top right corner 2. Turn on AD synchronization to initiate the basic syncing process. 3. If you are not the admin for your emailing system, instructions in red will outline the process to enable sync. To ...
Adding People to Black Pearl Mail - Synchronize your Email Users saved in your Email Admin Portal to Black Pearl Mail to Create People Profiles and Field Mapping
Looking to Import your user database? Please Click Here for more information about importing and exporting users via CSV file. One method to add your staff emails and signature details into Black Pearl Mail is by using the People Synchronize option ...
Adding a new Domain/Error Adding a Domain
Note: Each Black Pearl Account can only be linked to either Google or M365 tenants (not both). For M365 you will need to contact the support team if you need to add a new tenant. Any emails which attempt to route through Black Pearl but are not setup ...
Secondary Email Addresses
If you have multiple email addresses, such as an email alias to an existing M365 or Google Workspace email account, or a completely separate mailbox, then you have a couple of options when it comes to branding those email addresses: 1. Create a ...
Adding or Editing a Profile Picture for a User
Looking to add your company logo as the profile picture? Please Click Here for more information about adding the company logo as the profile picture. To add a profile picture to a user, go to the People Tab, and select the user. Click “Update" at the ...
Adding the Company Logo as the Profile Picture
Please Click Here for information about adding or editing a profile picture for a user. For optimal image quality, the recommended size for profile pictures is between 150x150 & 300x300 px. If you prefer to have your company logo appear in the ...
Removing a User
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar You will now see a list of all your users. To remove a user, click on the “Remove” button to the far right of their name A ...
Adding a User
Looking to Import your user database? Please Click Here for more information about importing and exporting users via CSV file. First, log in to the Black Pearl Mail App: https://admin.blackpearlmail.com/ Once logged in, navigate to the “People” icon ...
Importing and Exporting users via CSV
Looking to add a user manually? Please Click Here for more information about adding a user. The purpose of this document is to explain how the People’s Import / Export via CSV functionality works. First, log in to the Black Pearl Mail App: ...
Turning on/off all reply signatures
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all reply signatures”. If you press ...
Turning on/off all signatures
First, login to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar On the right-hand side sub-navigation, you will notice a slider with the text “Turn on all signatures”. If you press this ...
People Search Functionality
Looking to add a user manually? Please Click Here for more information about adding a user. First, log in to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar. You will now see a “Search” ...
Editing User Details
Looking to add a user? Please Click Here for more information about adding a user. First, log in to the Black Pearl Mail App: Logging in Once logged in, navigate to the “People” icon in the top navigation bar You will now see a list of all your ...
People Tab Overview
The People Tab is where you can add, edit, manage, and delete users. Once signed into your account (https://admin.blackpearlmail.com/) navigate to the People section of your account. Across the top of the page there are the following. Search: Here ...
How to make your profile picture in your email signature round/circle instead of square?
By default, Black Pearl Mail will upload your profile picture on your people file in the format and size that the file is originally saved in. Most images are standard square or rectangle shapes when saved, meaning most profile images are uploaded as ...