Dashboard/Application settings
Configure Black Pearl Mail routing for users based on group membership for Google Workspace
These steps will route users through the Black Pearl Mail platform who are members of a specified group. To carry out the following steps, you will require a Google Workspace account with global administrator permissions. STEP 1 – Create a Group 1) ...
First Time User FAQs
How do I ‘turn on’ Black Pearl to start using the signatures? You will need to contact your organization’s Black Pearl Administrator to enable your Black Pearl signature. If you are the Admin for Black Pearl, please login via ...
Can I add my own custom embedded HTML to create my email signature template in Black Pearl Mail?
Black Pearl Mail's template builder platform allows you to upload static images and gif images directly via the builder, as well allowing custom brand color setup via hex codes and a variety of icon sets to choose from for social media. We do not ...
Black Pearl Mail - Admin Dashboard
Dashboard The Dashboard Tab is where you can see a 30-day snapshot of activity in your account. This includes the analytics of emails sent over the last 30-day period. This selects the chart section to display information on the number of emails sent ...
Outlook roaming signatures vs Black Pearl Mail
What is Outlook roaming signatures? Outlook roaming signatures allows you to create a signature in outlook and it can be stored in your outlook system (in the cloud) as opposed to on your specific desktop device. This means when you create a ...
How to Upload Banner Images into your Black Pearl Email Templates
Banner images are created outside of the Black Pearl system i.e using software such as Canva or Photoshop. You can upload these into Black Pearl, using the support file formats below: JPEG PNG GIF - animated images (must be under 3MB) To import a ...
What languages does the Black Pearl Mail system support?
The Black Pearl system current supports characters from the following languages: English French Swedish
How to Create a Support Ticket
If you ever find yourself in need of assistance, getting in touch with the Black Pearl Mail support team is incredibly simple. Once signed into the Black Pearl Mail application (https://admin.blackpearlmail.com) you will see a question mark icon ...
Implementing a Custom Tracking URL
What is a tracking URL? One of the features of Black Pearl Mail is it allows users to be notified when a recipient clicks a link in their email (click tracking). In order for this functionality to occur, Black Pearl Mail will wrap all URL's within ...
Configure Black Pearl Mail routing for users based on group membership for Google Workspace
These steps will route users through the Black Pearl Mail platform who are members of a specified group. To carry out the following steps, you will require a Google Workspace account with global administrator permissions. STEP 1 – Create a Group 1) ...
Welcome to Black Pearl Mail
We’re excited to get you up and running with your new email signatures! Below are links that will better help you get familiar with the Black Pearl Mail application. Sign in to Black Pearl Mail: Black Pearl Mail can be accessed at ...
Acceptable Use Policy ("AUP")
Use of the Black Pearl Mail Services is subject to this Acceptable Use Policy ("AUP"). If not defined here, capitalized terms have the meaning stated in the applicable contract ("Agreement") between customer, reseller or other authorized user ("You") ...
Adding, Removing, and Editing Administrators
To add, remove, and edit Administrators in your account click on the "Cog" wheel in the upper right-hand corner of the Administrator Console then click on Invite Admins. In the pop window, you can add new Admins by giving them a Name and entering ...
Company Settings
To edit the company details in your account click on the "Cog" wheel in the upper right-hand corner of the Administrator Console then click on Invite Admins. The details entered into the Company Information fields are applied to every user's ...
Black Pearl Mail - Account Overview of Navigating the Admin Portal
Dashboard The Dashboard Tab is where you can see a 30-day snapshot of activity in your account. This includes the number of emails sent per day over this 30-day period. Templates The Templates Tab is where you customize the design and layout of your ...
Admins FAQs
How to log into the Black Pearl Mail App Open a web browser and navigate to https://admin.blackpearlmail.com/ Enter your email address in the “Email Address” field Enter your password in the “Password” field Tick the “Remember Me” tick box if you ...